Nurjenna Tan
dikirimkan 540 hari yang lalu (2019-01-14 20:40:47)

Dear sir/madam, I am a tourist from Malaysia and I believe a resort in Pelabuhan Ratu is trying to cheat me of my deposit. Can you please refer me to the correct person to lodge a complaint. Thank you very much.
dikirimkan 473 hari yang lalu (2019-03-22 19:20:19)

´╗┐Dear, Nurjenna Tan thank you for contacting Ministry of Tourism.

For hotel/resort services complain, please kindly contacting the hotel/resort that you were stayed in or you can initiate you complain to Association of The Indonesian Tours and Travel Agencies (ASITA) at:

Alamat: Jl. RS Fatmawati No. 15, Jakarta Selatan

Telepon: 021-75900095

Fax: +622175900094

Email: info@asitaindonesia.org

We hope this information helps.

Furthermore, if you are satisfied with the submitted reply, we ask for your willingness to fill out the Satisfaction Survey of  Public Information Service, Ministry of Tourism.

The survey will be sent to your email address after you press the close button.



Dikirimkan sejak: 540 hari yang lalu pada 2019-01-14 20:40:47

Pengirim: Nurjenna Tan